Role summary:

To deliver barista training courses in HMP High Down. The goal of the training is to prepare residents for employment in hospitality on release.

Introducing Redemption Roasters

Redemption Roasters is a social business on a mission to reduce reoffending through coffee.

To achieve this, we deliver barista training both in-custody and in the community, with direct routes into employment in our 12 London coffee shops and our roastery. Programme participants are matched with a caseworker to support their transition from the training room into work.

To date we have directly hired over 100 participants. On average participants work at Redemption Roasters for over 400 days. Our current known reoffending rate for employed participants is 0%.

There is more information on our work to reduce reoffending in our Impact Report here.

Overview

Redemption Roasters is looking to appoint a skilled and passionate barista or coffee trainer to deliver barista training courses in HMP High Down, a prison in Sutton. The training will be delivered to small groups of prison residents who are looking to learn a new skill and are interested in a career in hospitality on release. The successful applicant will be offered comprehensive on-boarding training, with opportunities to shadow experienced trainers.

Duties

Deliver a tried and tested Redemption Roasters barista training course, including espresso preparation, milk steaming technique and pouring, alternative brewing methods, cleaning equipment, and basic grinder and machine maintenance.
Liaise with prison staff, including the Prison Employment Lead and Activities Manager, to ensure courses are well-attended.
Act as a positive role model for course participants and encourage participants to grow outside of their comfort zones whilst respecting professional boundaries.
Promote opportunities with Redemption Roasters that participants can access on release.
Conduct basic assessments during the course, coordinate the completion of feedback forms, and track learner journeys, in line with the guidance given by HMP High Down.
Deliver through the gates case-work support and additional coffee training to graduates of the programme on release.
Other ad-hoc tasks to support the smooth running of the wider Impact department at Redemption Roasters. For example, delivering additional training to participants employed in the 12 Redemption Roasters coffee shops or delivering short courses in other prisons.

Role structure

The successful applicant will deliver seven three-week courses per year in HMP High Down. During teaching weeks, they will be in HMP High Down Monday-Thursday, with Fridays spent at Redemption Roasters HQ in Kings X, London. The cost of travel to HMP HIgh Down is covered by Redemption Roasters.

Outside of these weeks, the In-Custody Barista Trainer will largely work in the community, and will be based at our HQ in Kings X, London. Duties will include providing additional training and case-work support to programme participants and delivering other training courses as required (in-custody and the community). You will also visit HMP High Down to recruit for future courses.

Personal specification

Essential

2+ years experience as a barista and/or barista training
Strong organisational skills
Strong written and verbal communication skills
Proactive, with good problem solving skills
Organised, with excellent attention to detail
Empathetic and kind, with a strong belief in the Redemption Roasters mission

Desirable

SCA Certifications
Experience working with vulnerable people
Experience in managing sensitive personal data

Terms & Benefits

Permanent contract, 40 hours per week.
Salary: £32-35k (depending on experience)
31 days annual leave (including bank holidays), with 1 additional day per year for each year of service, up to 5 years.
Travel expenses to and from the prison will be covered by Redemption Roasters.
Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food.
Discounts at Coal Drops Yard
Annual summer and Christmas parties
3 paid professional development days per year
Laptop and phone
Supportive and values-driven workplace
Employee Assistance Programme
Cycle to Work Scheme
High street discounts via BHN Extras
Up to £400 referral bonus

Learn more

If you would like to learn more before applying, you can email Thomas.Clare@redemptionroasters.com

Equality and diversity Statement

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.

How to apply.

To apply for this role please submit a CV via our application platform here, and answer the following questions:

Why do you want to work for Redemption Roasters? (Max. 200 words)
What experience do you have that makes you well suited to this role? (Max. 400 words)
What do you think success would look like in this role? (Max. 300 words)
Is there anything else you would like to share? (Max 100 words).

Your application should be addressed to Thomas Clare, Head of Impact of Redemption Roasters.

The deadline for applications is Monday 13th April at 10am.

Final offers conditional on compliance with all Prison Service requirements (including Enhanced level 1 vetting).